Last updated: Novermber 12, 2024

At Dubai Secret Parties, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our ticketing platform and related services (the “Services”).

Please review this Privacy Policy carefully. By using our Services, you consent to the practices outlined below regarding your information. If you do not agree with any part of this Privacy Policy, please do not use our Services.

Information We Collect

We collect information about you in the following ways when you use our Services:

1. Information You Provide: This includes details you provide directly, such as when you create an account, purchase tickets, or contact customer support. This information may include your name, email address, phone number, and payment information.
2. Information Collected Automatically: We may automatically collect certain information when you interact with our Services, such as your IP address, device type, browser type, and location data. We may also gather data on how you use our Services.
3. Information from Third Parties: We may receive information about you from third parties, such as social media platforms or ticket resellers.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide, Maintain, and Improve Our Services: This includes processing transactions, sending tickets, and responding to customer support inquiries.
• To Communicate with You: We may send you updates, marketing information, and other notifications that may interest you. You can opt out of marketing messages by following the unsubscribe link in the communication or adjusting your account settings.
• For Research and Development: We may use your information to improve our Services and develop new features.
• To Comply with Legal Obligations: We may use your information to comply with legal requirements, such as responding to legal requests or ensuring user safety.

How We Share Your Information

We may share your information with third parties under the following conditions:

• With Service Providers: We may share your information with vendors who provide services on our behalf, such as payment processing and customer support.
• With Business Partners: We may share your information with partners offering products or services that may interest you.
• For Legal Reasons: If required by law or necessary to protect user safety, we may disclose your information.
• In Case of a Business Transfer: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction.

Your Choices and Rights

You have certain rights and choices regarding your information:

• Opting Out of Marketing Communications: You can unsubscribe from marketing communications by following the instructions in the message or updating your preferences in your account settings.
• Accessing and Updating Your Information: You can access and update your personal information by logging into your account.
• Requesting Deletion of Your Information: You may request deletion of your personal information, subject to legal requirements.